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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Troy Hebert

Troy Hebert

July 1, 2025

5  out of  5
rating by Troy Hebert
"Such an amazing experience all around, everyone was so helpful (especially Heather!!!) and amazing to work with. Thank you for everything!"
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Judy Brotherton

June 30, 2025

5  out of  5
rating by Judy Brotherton
"I had a flat tire last week. State Farm’s roadside service was great! So comforting to know having a flat tire was stress free! I was able to see when they would arrive, and even got a call from the driver to let me know exactly how long before he arrived. The repair truck came immediately and I was able to get on the road."
We responded:
"Thank you, Judy, for sharing your experience with our roadside service. It's wonderful to hear that the process was smooth and stress-free for you. Knowing that you felt informed and supported during the situation is exactly what we strive for. Your feedback is greatly appreciated, and we're glad we could assist you in getting back on the road quickly."
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April Price

June 27, 2025

5  out of  5
rating by April Price
"I can’t say enough good things about working with Tad. From the moment we connected, he made the entire insurance process feel easy and stress-free. Tad and his team took the time to understand my specific needs, explained all the coverage options in detail, and helped me choose a plan that gives me great protection at a fair price. If you're looking for an insurance agent who’s honest, dependable, and truly works in your best interest, I highly recommend Tad Jones and his team. Thank you."
We responded:
"Thank you, April, for sharing your positive experience with Tad and the team. It's wonderful to hear that the process was made easy and stress-free for you. We appreciate your kind words and recommendation. Your satisfaction with the coverage and service means a lot to us."
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Luella Wood

June 26, 2025

5  out of  5
rating by Luella Wood
"Choosing insurance is one of the most difficult decisions we make as adults. We want someone who can find the right coverage for our situation and, most importantly, we want someone we can trust. I trust Tad Jones. He is extremely knowledgeable and was able to answer all my questions regarding my home insurance, as well as my multi-vehicle insurance. He was very professional and had all my policies and information ready for review. While I hope I never have a claim, I can rest easy knowing that Tad and the team will be there for me. I highly recommend."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Tad was able to assist you with your insurance needs and provide the trust and professionalism you were looking for. We're glad to have earned your recommendation and are here to support you whenever you need us. Your peace of mind is important to us, and we're committed to being there for you."
Profile photo of Jim Elliott

Jim Elliott

June 19, 2025

5  out of  5
rating by Jim Elliott
"Heather was very helpful with our additional insurance needs."
We responded:
"Thank you, Jim, for sharing your positive experience. It's wonderful to hear that Heather was able to assist you with your additional insurance needs. We appreciate your feedback and are glad to know you had a great experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
Profile photo of Gary and Denise Box

Gary and Denise Box

June 18, 2025

5  out of  5
rating by Gary and Denise Box
"Heather was so helpful and got me out of a jam!"
We responded:
"Thank you, Gary and Denise, for sharing your experience. It's wonderful to hear that Heather was able to assist you effectively. We appreciate your feedback and are glad to know you received the help you needed. Your satisfaction is important to us, and we're here to support you whenever you need."
Profile photo of Justin Young

Justin Young

June 18, 2025

5  out of  5
rating by Justin Young
"Very informative about my options"
We responded:
"Thank you, Justin, for your feedback. It's great to hear that you found the information about your options helpful. Providing clear and comprehensive guidance is important to us, and we're glad it made a positive impact on your experience. If you have any more questions or need further assistance, feel free to reach out."
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Zach Klaiss

June 18, 2025

5  out of  5
rating by Zach Klaiss
"Mena Thomas is the best for helping out with any situation"
We responded:
"Thank you, Zach, for sharing your positive experience with Mena Thomas. It's wonderful to hear that she has been able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Sharon Warren

Sharon Warren

June 5, 2025

5  out of  5
rating by Sharon Warren
"Friendly, accommodating and professional."
We responded:
"Thank you, Sharon, for your wonderful feedback. It's fantastic to hear that you found our team friendly, accommodating, and professional. Your satisfaction is our priority, and we're glad to know we met your expectations. We appreciate your support and look forward to continuing to serve your insurance needs."
Profile photo of Megan Banks

Megan Banks

June 5, 2025

5  out of  5
rating by Megan Banks
"Heather is AMAZING! She works hard to find the best fit for your needs, while educating every step of the way! Kyler and his whole office will take the best care of you!"
We responded:
"Thank you, Megan, for sharing your wonderful feedback! It's fantastic to hear that Heather made such a positive impact by finding the best fit for your needs and keeping you informed throughout the process. We're delighted that you feel well taken care of by the entire team. Your satisfaction is our top priority, and your kind words mean a lot to us."
Profile photo of JoBeth Williams-Evans

JoBeth Williams-Evans

May 10, 2025

5  out of  5
rating by JoBeth Williams-Evans
"Super generous in the community. Always supporting local kids 🤍"
We responded:
"Thank you, JoBeth, for your kind words and for recognizing our efforts in the community. Supporting local kids is something we truly care about, and it's wonderful to hear that it makes a positive impact. Your feedback means a lot to us!"
Profile photo of Pamela Jones

Pamela Jones

April 4, 2025

5  out of  5
rating by Pamela Jones
"I can't say enough positive things about Kyler and his the staff! They answered my questions, prepared my quote and returned my call, all while making me feel as I was their only priority. Reminding me again, how thankful I am for small business, personal relationships!"
We responded:
"Thank you, Pamela, for sharing your wonderful experience with us. It's fantastic to hear that you felt prioritized and valued throughout your interactions with the team. We truly appreciate your kind words and are grateful for your support. Your feedback inspires us to continue providing the best service possible."
Profile photo of Tracy Shields

Tracy Shields

April 3, 2025

5  out of  5
rating by Tracy Shields
"Great Agent with excellent customer service !!"
We responded:
"Thank you, Tracy, for sharing your positive experience. It's wonderful to hear that you found the service excellent. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
Profile photo of Ciera Taylor

Ciera Taylor

March 11, 2025

5  out of  5
rating by Ciera Taylor
"Kyler and his team are rockstars! They are truly invested in helping you to protect your property and assets as well as guide you in the process of setting up future investments! If you’re looking for a knowledgeable and hardworking crew that is determined to help you reach your goals, give them a call!"
We responded:
"Ciera, we appreciate your feedback! We look forward to helping you and your family for years to come. We are here to help! "
Profile photo of Kerby Smith

Kerby Smith

February 27, 2025

5  out of  5
rating by Kerby Smith
"Kyler is a great guy, and even better to do business with. Went out of his way to save me money with my car insurance. 10/10 recommend"
We responded:
"Thank you, Kerby, for sharing your positive experience with Kyler McLaughlin- State Farm Insurance Agent. Your recommendation and perfect rating mean a lot to us. We're here to assist you with any of your insurance needs, so feel free to reach out anytime."
Profile photo of Brennan Warren

Brennan Warren

February 7, 2025

5  out of  5
rating by Brennan Warren
"Ladonna is awesome! Great at communicating the policy details in a way that I can easily understand."
We responded:
"Thank you, Brennan, for sharing your positive experience with Ladonna. It's wonderful to hear that she was able to communicate the policy details clearly and effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Wendy Pettz

January 28, 2025

5  out of  5
rating by Wendy Pettz
"Have been a State Farm Customer for 40 + years and other than our first agent, no one has given me the impression that my business mattered to them like Kyler. Finally, an agent who cares about what I need."
We responded:
"Wendy, thank you for leaving us a review. Without customers like you - our business would cease to exist. That's why you, our customer, will always come first. Let us know how we can help. "
Profile photo of Phillip Thomas

Phillip Thomas

January 28, 2025

5  out of  5
rating by Phillip Thomas
"Great customer service. Heather took care of all my insurance needs."
We responded:
"Thanks for the feedback, Phillip! Heather is a critical member of our team, and we are so glad she was able to help you with all of your needs! "
Profile photo of Ashley Keller

Ashley Keller

January 28, 2025

5  out of  5
rating by Ashley Keller
"Great customer service, not just out for your money, they actually care about their customers and helping save and giving you the best options for now and in the future. Glad to have State Farm, and VERYYY pleased with the new team!!"
We responded:
"Ashley, we appreciate your feedback. Our team is here to help! "
Profile photo of nad

nad

December 11, 2024

5  out of  5
rating by nad
"Very helpful and kind! :)"
We responded:
"Thank you so much for the review! We are glad you had a great experience with us. We look forward to visiting with you again - and as always, we are here to help. "
Profile photo of Morgan Bilderback

Morgan Bilderback

December 3, 2024

5  out of  5
rating by Morgan Bilderback
"Love State Farm , they are so easy to work with over the phone and online ."
We responded:
"Morgan - we are so glad you had a positive experience with us! Stop by or give us a call any time, we will be happy to help. "
Profile photo of Kailey Larkins

Kailey Larkins

November 29, 2024

5  out of  5
rating by Kailey Larkins
"Great service! Truly cares about customers!"
We responded:
"Kailey - the customer is the most important thing in our organization! We are glad that you could tell that from your experience with us! "
Profile photo of Connie Foster

Connie Foster

November 27, 2024

5  out of  5
rating by Connie Foster
"Great service"
We responded:
"Connie, thank you for your review! Let us know how we can help in the future! "
Profile photo of Lynnsy Ridge

Lynnsy Ridge

November 26, 2024

5  out of  5
rating by Lynnsy Ridge
"Great customer service and great prices. When shopping around for an agent a couple of months ago, I stumbled upon Kyler. So glad I did!!"
We responded:
"Lynnsy, thank you for your kind words! We appreciate you! "
Profile photo of Brooklynn Warren

Brooklynn Warren

November 26, 2024

5  out of  5
rating by Brooklynn Warren
"Great service and friendly atmosphere!"
We responded:
"Brooklynn, thank you for the review! Our office takes great pride in having a customer centered atmosphere! "