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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jamie Moore

Jamie Moore

January 9, 2026

5  out of  5
rating by Jamie Moore
"We have been customers with State Farm in Hubtsville for years, and since Kyler has taken over the customer service has been taken to the next level. The responsiveness and communication is amazing!! Im glad to have my business with them!! Keep up the great work!"
We responded:
"Thank you, Jamie! I'm happy to hear that you're satisfied with the service since Kyler took over. Your support means a lot to us, and we're committed to maintaining the high level of responsiveness and communication you appreciate. Let us know if there's anything else we can do for you!"
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Kylie Gonzagowski

January 9, 2026

5  out of  5
rating by Kylie Gonzagowski
"Huge thanks to Tad Jones for making the switch easy! He saved me $130 a month on auto insurance. Highly recommend!"
We responded:
"Thank you, Kylie! I'm happy to hear that Tad made your transition smooth and helped you save on your insurance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Krista Houston

Krista Houston

January 9, 2026

5  out of  5
rating by Krista Houston
"We recently made the decision to get a quote from State Farm as our insurance rates were so high with the company we were with. We contacted Tad Jones and he was so helpful with providing us quotes that ended up being half the price for the exact same coverage. He answered all of our questions in a professional and timely manner and was so friendly and easy to talk to. He was quick to respond when we reached out to him with questions, made time for us right away and got us the coverage we needed for our vehicles. It was great seeing a young man from our home town working hard to take care of his community."
We responded:
"Krista, thank you for sharing your experience! I'm happy to hear that Tad was able to assist you with finding a more affordable insurance option while providing excellent service. It's wonderful to know that his dedication and professionalism made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime."
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MARINA ROLES

January 6, 2026

5  out of  5
rating by MARINA ROLES
"Heather was so helpful I enjoyed my experience getting set up with State Farm. Thank you for the great customer service."
We responded:
"Thank you, Marina! I'm happy to hear that Heather provided such helpful service and that you enjoyed your experience with us. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Gwendolyn Roberson

December 2, 2025

5  out of  5
rating by Gwendolyn Roberson
"Heather from Huntsville helped me with my insurance policy and she was great she saved me money and was very friendly"
We responded:
"Hey Gwendolyn! Thanks for letting us know that Heather could assist you with your insurance policy. We’re happy she was friendly and helped you save. We appreciate you sharing your experience with her."
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Joseph Mann

November 25, 2025

5  out of  5
rating by Joseph Mann
"they offer competitive prices.. and sitting down and talking to a real person that I can understand and that can understand me and a small town transparency from a well established company shows me that they are willing to work hard to compete with AI companies.... the old fashioned way honest hard work... they explained everything to me well and easy to understand and they offered me a policy that was fair and affordable cheaper than the online companies and as long as they are in this town I will always be a customer I'm glad that I walked into they're office... y'all get two thumbs up and a perfect score from me"
We responded:
"Thank you, Joseph, for your wonderful feedback! I'm happy to hear that you appreciated the personal touch and transparency we strive to provide. It's great to know that our efforts to offer competitive and understandable policies are making a difference. We're grateful for your support and look forward to serving you for many years to come. If you ever need anything else, just let us know!"
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Ellora Branstetter

November 14, 2025

5  out of  5
rating by Ellora Branstetter
"Tad is awesome!! He did a great job getting me a quote fast and not waisting my time."
We responded:
"Ellora, thank you for your wonderful feedback! I'm glad to hear that Tad was able to provide you with a quick and efficient quote. We appreciate your trust in us. If you ever need anything else, feel free to reach out!"
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Bobby Herrington

October 24, 2025

5  out of  5
rating by Bobby Herrington
"Great experience with kyler did it all over the phone no hassles with affordable prices state farm is my go to for all future insurance needs."
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Loren Lax

October 21, 2025

5  out of  5
rating by Loren Lax
"Tad Jones did an awesome job leading me to a more than fair price on my vehicle. Great guy in and out of the office!"
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Brayden Henley

October 9, 2025

5  out of  5
rating by Brayden Henley
"Tad Jones went above and beyond to take care of me, all around a great experience."
Profile photo of Tina Shackelford

Tina Shackelford

October 8, 2025

5  out of  5
rating by Tina Shackelford
"Great customer service and location. I know all of our insurance needs will be well met with our new agent Tad Jones."
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JoAnn Hancock

October 1, 2025

5  out of  5
rating by JoAnn Hancock
"Affordable and very nice people to work with."
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Cody Scott

October 1, 2025

5  out of  5
rating by Cody Scott
"I had a great experience with heather.She answered all my questions and got me.My insurance quickly and without any problems.I recommend this service to anyone"
Profile photo of Tara Black

Tara Black

September 29, 2025

5  out of  5
rating by Tara Black
"Heather went above and beyond to help us get a quote quickly (we were leaving for vacation and needed a quote quickly) not only was she able to get us a quote the met all of our needs but also saved us money! Then she went above and beyond and emailed us our insurance cards so we would have them while we were gone on vacation! Thank you for you quick turn around and outstanding customer service!"
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Charla Johnson

September 24, 2025

5  out of  5
rating by Charla Johnson
"Heather - quoted my insurance :-) saved me ALOT OF MONEY 😀😀😀"
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Jody Cline

September 23, 2025

5  out of  5
rating by Jody Cline
"Spoke with Heather about an insurance quote. She was not only a pleasure to work with, but very informative and more than helpful. Made the whole process super easy. Highly recommend going through Heather with all your insurance needs!"
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shaun black

September 19, 2025

5  out of  5
rating by shaun black
"Great service and very informative. Easy to communicate with and very responsive"
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Kayson Drummond

September 18, 2025

5  out of  5
rating by Kayson Drummond
"I spoke to Heather on the phone yesterday to get a quote on auto insurance. She ended up saving me a lot of money and made it super easy"
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Debra Morris

September 16, 2025

5  out of  5
rating by Debra Morris
"They offer help even if your far away! Jess Rapert amazing!"
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Kristyne Gibbs

September 16, 2025

5  out of  5
rating by Kristyne Gibbs
"Jarett is always kind, knowledgeable, and timely with anything we need. We appreciate his hard work and kind personality."
Profile photo of Joseph Franz

Joseph Franz

September 12, 2025

5  out of  5
rating by Joseph Franz
"This was the best experience I’ve probably ever had with any insurance company. I moved from out of state and have called multiple companies and received no call back or emails on quotes… I called Kyler McLaughlin‘s branch today and spoke with Mena. She set me up with a quote and I had a new auto policy within minutes, nice courteous and a pleasure to work with. Again, I’ve had multiple policies and have had multiple vehicles at a time and wasn’t treated well, with agents I felt that were just there for a check. Mena treated me a way that made me feel valued, and in the end I’m happy that I get to work with this branch when I need more policies, and when I have to recommend people to an insurance company it’s going to be this branch. Thank you guys again!"
Profile photo of Caleb Easterling

Caleb Easterling

September 8, 2025

5  out of  5
rating by Caleb Easterling
"I received a phone call from my brother bragging about how much money Tad Jones was able to save him by switching his auto insurance over to Kyler. After speaking with Tad I found out that I too was able to save over $180 a month on my auto policies. He made the entire process so simple and was fully transparent throughout switching my policies over. I highly recommend giving them a call and seeing how much they can save you!"
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Frank Roggio

August 26, 2025

4  out of  5
rating by Frank Roggio
"New location with friendly staff..."
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hkd 13

August 24, 2025

5  out of  5
rating by hkd 13
"Tad Jones made it super easy on me and my wife to say yes. They had the best rates and best customer service!"
Profile photo of Shannon Harris

Shannon Harris

August 20, 2025

5  out of  5
rating by Shannon Harris
"I would highly recommend going to see Tad for all your insurance needs! Very knowledgeable and trustworthy!"