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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brayden Henley

Brayden Henley

October 9, 2025

5  out of  5
rating by Brayden Henley
"Tad Jones went above and beyond to take care of me, all around a great experience."
We responded:
"Thank you, Brayden, for sharing your experience with us. It's wonderful to hear that Tad went above and beyond to assist you. Providing great service is our priority, and your feedback is greatly appreciated. If there's anything else we can do for you, feel free to let us know."
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Tina Shackelford

October 8, 2025

5  out of  5
rating by Tina Shackelford
"Great customer service and location. I know all of our insurance needs will be well met with our new agent Tad Jones."
We responded:
"Thank you, Tina, for sharing your positive experience. It's wonderful to hear that you are pleased with the customer service and location. We're glad to have Tad Jones on our team, and it's great to know that he is meeting your insurance needs. Your feedback is greatly appreciated."
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JoAnn Hancock

October 1, 2025

5  out of  5
rating by JoAnn Hancock
"Affordable and very nice people to work with."
We responded:
"Thank you, JoAnn, for sharing your positive experience with us. We're delighted to hear that you found our services affordable and enjoyed working with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Cody Scott

October 1, 2025

5  out of  5
rating by Cody Scott
"I had a great experience with heather.She answered all my questions and got me.My insurance quickly and without any problems.I recommend this service to anyone"
We responded:
"Thank you, Cody, for sharing your positive experience with Heather. It's wonderful to hear that she was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us, and we're glad to have been able to provide you with a smooth and hassle-free service. Your feedback is greatly appreciated!"
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Tara Black

September 29, 2025

5  out of  5
rating by Tara Black
"Heather went above and beyond to help us get a quote quickly (we were leaving for vacation and needed a quote quickly) not only was she able to get us a quote the met all of our needs but also saved us money! Then she went above and beyond and emailed us our insurance cards so we would have them while we were gone on vacation! Thank you for you quick turn around and outstanding customer service!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Heather was able to assist you promptly and efficiently, especially with the time-sensitive nature of your request. We're pleased that she could meet your needs and help you save money. Providing excellent customer service is a priority for us, and it's great to know Heather went the extra mile by ensuring you had your insurance cards for your vacation. Your feedback is greatly appreciated."
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Charla Johnson

September 24, 2025

5  out of  5
rating by Charla Johnson
"Heather - quoted my insurance :-) saved me ALOT OF MONEY 😀😀😀"
We responded:
"Thank you for sharing your experience, Charla. It's wonderful to hear that Heather was able to help you save a significant amount on your insurance. Your feedback is greatly appreciated, and we're delighted to have you as a valued customer."
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Jody Cline

September 23, 2025

5  out of  5
rating by Jody Cline
"Spoke with Heather about an insurance quote. She was not only a pleasure to work with, but very informative and more than helpful. Made the whole process super easy. Highly recommend going through Heather with all your insurance needs!"
We responded:
"Thank you for sharing your positive experience with Heather. It's wonderful to hear that she was informative and helpful, making the process easy for you. Your recommendation means a lot, and we're glad to have been able to assist with your insurance needs."
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shaun black

September 19, 2025

5  out of  5
rating by shaun black
"Great service and very informative. Easy to communicate with and very responsive"
We responded:
"Thank you, Shaun, for sharing your experience. It's wonderful to hear that you found the service informative and communication easy. Your feedback is greatly appreciated and helps us continue to provide responsive and quality service."
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Kayson Drummond

September 18, 2025

5  out of  5
rating by Kayson Drummond
"I spoke to Heather on the phone yesterday to get a quote on auto insurance. She ended up saving me a lot of money and made it super easy"
We responded:
"Thank you for sharing your experience, Kayson. It's wonderful to hear that Heather was able to assist you effectively and help you save money on your auto insurance. Your feedback is greatly appreciated, and we're delighted to know that the process was easy for you. If you have any more questions or need further assistance, feel free to reach out."
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Debra Morris

September 16, 2025

5  out of  5
rating by Debra Morris
"They offer help even if your far away! Jess Rapert amazing!"
We responded:
"Thank you, Debra, for sharing your positive experience! It's wonderful to hear that Jess and the team were able to assist you, no matter the distance. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Kristyne Gibbs

Kristyne Gibbs

September 16, 2025

5  out of  5
rating by Kristyne Gibbs
"Jarett is always kind, knowledgeable, and timely with anything we need. We appreciate his hard work and kind personality."
We responded:
"Thank you, Kristyne, for sharing your positive experience with Jarett. It's wonderful to hear that his kindness, knowledge, and promptness have made a difference for you. Your appreciation means a lot to us, and we're glad to have Jarett on our team to provide the support you need."
Profile photo of Joseph Franz

Joseph Franz

September 12, 2025

5  out of  5
rating by Joseph Franz
"This was the best experience I’ve probably ever had with any insurance company. I moved from out of state and have called multiple companies and received no call back or emails on quotes… I called Kyler McLaughlin‘s branch today and spoke with Mena. She set me up with a quote and I had a new auto policy within minutes, nice courteous and a pleasure to work with. Again, I’ve had multiple policies and have had multiple vehicles at a time and wasn’t treated well, with agents I felt that were just there for a check. Mena treated me a way that made me feel valued, and in the end I’m happy that I get to work with this branch when I need more policies, and when I have to recommend people to an insurance company it’s going to be this branch. Thank you guys again!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Mena was able to assist you promptly and make you feel valued. We strive to provide exceptional service, and it's rewarding to know that you felt well taken care of. Your recommendation means a lot to us, and we're grateful to have you as part of our community. If you ever need further assistance or have any questions, we're here to help."
Profile photo of Caleb Easterling

Caleb Easterling

September 8, 2025

5  out of  5
rating by Caleb Easterling
"I received a phone call from my brother bragging about how much money Tad Jones was able to save him by switching his auto insurance over to Kyler. After speaking with Tad I found out that I too was able to save over $180 a month on my auto policies. He made the entire process so simple and was fully transparent throughout switching my policies over. I highly recommend giving them a call and seeing how much they can save you!"
We responded:
"Thank you, Caleb, for sharing your experience with us. It's wonderful to hear that Tad was able to assist you in saving on your auto policies and make the process straightforward and transparent. Your recommendation means a lot, and we're glad to have you as part of our community. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Frank Roggio

Frank Roggio

August 26, 2025

4  out of  5
rating by Frank Roggio
"New location with friendly staff..."
We responded:
"Thank you, Frank, for sharing your feedback. We're glad to hear that you found our new location and staff welcoming. Your input is valuable to us as we strive to provide the best service possible. If there's anything more we can do to enhance your experience, please let us know."
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hkd 13

August 24, 2025

5  out of  5
rating by hkd 13
"Tad Jones made it super easy on me and my wife to say yes. They had the best rates and best customer service!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Tad made the process easy for you and your wife. We're delighted to know you found our rates and customer service to be the best. Your feedback is greatly appreciated."
Profile photo of Shannon Harris

Shannon Harris

August 20, 2025

5  out of  5
rating by Shannon Harris
"I would highly recommend going to see Tad for all your insurance needs! Very knowledgeable and trustworthy!"
We responded:
"Thank you, Shannon, for sharing your positive experience with Tad. It's wonderful to hear that you found him knowledgeable and trustworthy for your insurance needs. Your recommendation means a lot to us, and we're glad to have earned your trust."
Profile photo of Heather Nolan

Heather Nolan

August 19, 2025

5  out of  5
rating by Heather Nolan
"This office is great and super friendly!"
We responded:
"Thank you, Heather, for your wonderful feedback! We're delighted to hear that you find our office great and friendly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
Profile photo of Haley Sanders

Haley Sanders

August 19, 2025

5  out of  5
rating by Haley Sanders
"Kyler is a great guy and his office is outstanding."
We responded:
"Thank you, Haley, for your wonderful feedback! It's fantastic to hear that you had such a positive experience with the team. Your satisfaction is our top priority, and we're delighted to know that our service met your expectations. We appreciate your support and look forward to continuing to assist you with your insurance needs."
Profile photo of Elizabeth Garner

Elizabeth Garner

August 19, 2025

5  out of  5
rating by Elizabeth Garner
"Kyler and his team go above and beyond to make sure all your needs are taking care of!"
We responded:
"Thank you, Elizabeth, for your wonderful feedback! It's fantastic to hear that the team have been able to meet your needs so effectively. Your satisfaction is our top priority, and we're grateful for your support."
Profile photo of Roger Wingfield

Roger Wingfield

August 18, 2025

5  out of  5
rating by Roger Wingfield
"Great guy and knows his products."
We responded:
"Thank you, Roger, for sharing your positive experience. It's wonderful to hear that you found the service and product knowledge helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Kelly Rill

Kelly Rill

August 15, 2025

5  out of  5
rating by Kelly Rill
"Big thanks to Jess Rapert ! Very kind and patient with all my questions. Very pleased with State Farms lower prices ."
We responded:
"Thank you, Kelly, for sharing your positive experience with us. It's wonderful to hear that Jess was able to assist you with kindness and patience. We're glad to know you're pleased with our pricing. Your feedback is greatly appreciated."
Profile photo of Ty Jones

Ty Jones

August 14, 2025

5  out of  5
rating by Ty Jones
"The help was amazing and I will definitely be getting my insurance through State Farm and Jessica was amazing help today thank you guys so much"
We responded:
"Thank you, Ty, for sharing your experience! It's wonderful to hear that Jessica provided such amazing help and that you're choosing State Farm for your insurance needs. Your feedback is greatly appreciated."
Profile photo of Pamela Oxford Moss

Pamela Oxford Moss

August 8, 2025

5  out of  5
rating by Pamela Oxford Moss
"Jarret Gibbs with Kyler McLaughlin State Farm in Huntsville, AR is such a delight to work with. He is courteous and so quick to fulfill your request. Soooo happy we are with State Farm in Huntsville!!!"
We responded:
"Thank you, Pamela, for sharing your positive experience with Jarret Gibbs at our Huntsville office. It's wonderful to hear that his courteous and efficient service has made you so happy with State Farm. We truly appreciate your feedback and look forward to continuing to meet your insurance needs."
Profile photo of Katrina Cross

Katrina Cross

August 7, 2025

5  out of  5
rating by Katrina Cross
"Kyler McLaughlin - State Farm Insurance Agency has been incredible with both my personal and business insurance needs. They are super responsive and always able to answer any questions I have and there to help in any way they can. Highly recommended!!!"
We responded:
"Thank you, Katrina, for sharing your positive experience with our agency. It's wonderful to hear that we've been able to meet your personal and business insurance needs effectively. Being responsive and helpful is a top priority for us, and your recommendation means a lot. We're here whenever you need assistance or have more questions."
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Melissa Zamora

August 7, 2025

5  out of  5
rating by Melissa Zamora
"Jarett Gibbs was very helpful in getting me the documents I needed. He got them to me quickly and he was very friendly. 5 Stars to Jarett!!"
We responded:
"Thank you, Melissa, for sharing your positive experience with Jarett. It's wonderful to hear that he was able to assist you promptly and with such friendliness. Your feedback is greatly appreciated, and we're glad to know Jarett made a difference in your experience."